Smart Courses user insights can be accessed by clicking on the User Insights button in the global course catalog.

1. Filtering

  • Search user: This allows you to filter insights per user

  • Search group: This allows you to filter insights per group

  • Search skill: This allows you to filter insights per skill

The user insights list can be reloaded using the Refresh button.

The reset button returns the user insights filters to their default values.

2. Insights

The insights grid lists the following details: 

  • Users: learner's full name and a link to the user dashboard
  • Completed courses: number of completed courses
  • Assigned courses: number of assigned courses
  • Expired courses: number of expired courses
  • Time spent: total time spent in all courses
  • Skills: list of gained skills

User insights viewing permissions are managed by Confluence admins and Smart Courses admins from the global app configuration. Any user granted permission to view insights will be able to access the user insights.