I have the right to create a course, but I receive an error message or the creation process is blocked.

What to do?

Smart Courses app user not having the appropriate permissions

  • Make sure that Smart Courses app user does have admin permission in the space where courses will be created.

Confluence user group not properly set 

  • If you use a custom default user group for Confluence access (other than “Confluence-users”) (as shown below), please uninstall the app and reinstall it. Stay assured you will lose your data.